Terms & Conditions

A Legal Disclaimer

Terms & Conditions

TERMS AND CONDITIONS OF SERVICE

1. Authorization and Scope of Work

Service Agreement: By signing an agreement with us, authorizes the Company to perform asbestos testing, inspection, bulk sampling, and/or abatement services as specified in the agreed-upon proposal or scope of work.
Property Access: The Client agrees to grant unobstructed access to the target areas at the scheduled times. The Company is not responsible for delays caused by restricted or unsafe access.
Site Conditions: The Client must disclose all known structural defects, prior contamination, or hazardous site conditions before work commences.

2. Payment Terms and Required Deposit

Mandatory Deposit: A non-refundable deposit of $150 for testing and $500 for abatements is required prior to the scheduling or commencement of any job
Final Payment: The remaining balance is due immediately upon completion of the services
Late Fees: Invoices unpaid after [30] days are subject to a late fee of 1.5% per month (or the maximum allowed by law), plus all collection costs and reasonable attorney fees.

3. Site Preparation and Containment

Area Isolation: For abatement projects, the Client must ensure all unauthorized personnel, pets, and movable personal property are removed from the designated work zone prior to containment setup.
Utility Provision: The Client must notify SEG if utilities are available on the site.

4. Testing, Air Clearances, and Regulatory Compliance

Independent Lab Analysis: All physical samples collected during testing or clearance evaluation are submitted to an accredited, third-party laboratory. Lab turnaround times are estimates and not guaranteed by SEG.
Clearance Protocols: When required, abatement areas will remain sealed until third-party clearance air monitoring confirms concentrations are below applicable state and federal regulatory action levels.

5. Limitation of Liability and Release

Release of Liability: To the fullest extent permitted by law, the Client releases and holds harmless the Company, its owners, employees, and subcontractors from any claims, suits, damages, or liabilities arising from pre-existing contamination, latent structural defects, concealed asbestos-containing materials (ACM) uncovered during demolition, or health issues resulting from pre-exposure.
Disturbance Inherent to Services: Testing requires destructive sampling (e.g., cutting small sections of drywall, flooring, or insulation). The Company is not liable for cosmetic or structural repairs resulting from standard sampling protocols.
Indirect Damages: In no event shall SEG be liable for incidental, consequential, special, or punitive damages, including loss of property value, loss of use, or business interruption.
Cap on Liability: The maximum cumulative liability of the Company for any claim arising under this Agreement shall not exceed the total amount actually paid by the Client to the Company for the specific services rendered.

6. Cancellation and Rescheduling

Cancellations or rescheduling requests made less than 2 business days prior to the scheduled service time may result in the forfeiture of the required deposit to cover labor allocation and logistics costs.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of West Virginia, without regard to its conflict-of-law principles.

SEG respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect
We may collect your name, telephone number, email address, property or service address, and other information you voluntarily provide through our website, telephone calls, forms, estimates, service requests, or other communications.

How We Use Your Information
We use your information to respond to inquiries, provide estimates and services, schedule appointments, communicate regarding projects or accounts, send service-related notifications, and conduct normal business operations.

Information Sharing
We do not sell your personal information. Information may be shared with service providers when reasonably necessary to operate our business or provide requested services, or when required by law.

SMS Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS opt-in information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

SMS Terms of Service
By opting in to receive SMS messages from SEG through a website form or other consent method, you agree to receive text messages related to your interactions with SEG. Messages may include appointment reminders, estimates, scheduling information, project updates, service notifications, account communications, and other customer-service communications.

Message frequency may vary. Message and data rates may apply.

Reply STOP at any time to opt out of SMS messages.
Reply HELP for assistance or visit https://www.segwv.com/.

For information regarding our privacy practices, visit:
https://www.segwv.com/

Consent to receive SMS messages is not a condition of purchasing goods or services.